Privacy policy

Privacy Policy — Parfums Du Ciel 

This Privacy Policy describes how Parfums du Ciel (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from parfumsduciel.com (the “Site”). 

Contact Us 

If you have questions, need additional information about our privacy practices, or would like to make a complaint, please contact us at: 

Email: hello@parfumsduciel.com 

Collecting Personal Information 

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. 

For purposes of this Privacy Policy, “Personal Information” means any information that identifies, relates to, describes, or could reasonably be linked to an identifiable individual. 

Device Information 

Purpose of collection: 
To load the Site accurately for you and to perform analytics to improve site performance and user experience. 

Source of collection: 
Collected automatically through cookies, log files, web beacons, tags, or pixels when you access the Site. 

Disclosure for business purposes: 
Shared with our ecommerce platform provider, Shopify. 

Personal Information collected: 
Web browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and interaction data. 

Order Information 

Purpose of collection: 
To fulfill orders, process payments, arrange shipping, provide order confirmations and invoices, communicate with you, screen orders for fraud or risk, and—when aligned with your preferences—send marketing communications. 

Source of collection: 
Collected directly from you. 

Disclosure for business purposes: 
Shared with Shopify and applicable payment and shipping providers. 

Personal Information collected: 
Name, billing address, shipping address, payment information (including credit card details), email address, and phone number. 

Sharing Personal Information 

We share your Personal Information with service providers to help operate our business and fulfill our obligations to you. 

Examples include: 

  • We may also disclose Personal Information when required to comply with laws and regulations, respond to lawful requests, or protect our rights.
     

Behavioral Advertising 

We use your Personal Information to deliver targeted advertisements or marketing communications that may be of interest to you. 

This includes: 

  • Sharing information about your interactions with our Site, purchases, and ads with advertising partners, sometimes via cookies or similar technologies (subject to your consent depending on location). 

  • Shopify Audiences, which helps us advertise to customers who have purchased from other Shopify merchants and may be interested in Parfums du Ciel offerings. This may include sharing your Site usage, purchase history, and associated email address. 

To learn more about targeted advertising, visit: 
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work 

Opting Out of Targeted Advertising 

You can opt out through the following platforms: 

You may also opt out via the Digital Advertising Alliance: 
https://optout.aboutads.info/ 

Selling Personal Information 

Parfums du Ciel does not sell Personal Information for monetary compensation. Certain data sharing for advertising purposes may be considered a “sale” under the California Consumer Privacy Act (CCPA). 

Information shared may include: 

  • Site usage data 

  • Purchase history 

  • Email address associated with purchases (used via Shopify Audiences) 

You may opt out of such data sharing by adjusting your cookie preferences or contacting us directly. 

We do not knowingly sell or share the Personal Information of individuals under the age of 16. 

Cookies 

Cookies are small data files placed on your device when you visit our Site. We use cookies to enable core functionality, improve performance, personalize your experience, and support marketing efforts. 

Cookies used include: 

  • Functional cookies 

  • Performance and analytics cookies 

  • Advertising and social media cookies 

Most cookies are persistent and remain on your device between 30 minutes and two years unless deleted. 

You can manage cookie preferences through your browser settings. Blocking cookies may affect site functionality. 

For more information on cookies, visit: 
www.allaboutcookies.org 

Do Not Track 

Please note that we do not alter our data collection practices in response to “Do Not Track” browser signals, as there is no industry-wide standard for interpreting them. 

Changes to This Policy 

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page. 

Complaints 

If you have concerns about our handling of your Personal Information, please contact us using the information above. If you are unsatisfied with our response, you may lodge a complaint with your local data protection authority. 

For example (UK): 
https://ico.org.uk/make-a-complaint/