Terms of service

Terms & Condition — Parfums du Ciel 

Parfums du Ciel (hereinafter referred to as the “Company,” “we,” “our,” or “us”) operates www.parfumsduciel.com (the “Website”) and provides luxury fragrance and related products (“Services”). These Terms of Service (“Terms”) govern your access to and use of the Website and Services. 

By accessing or using the Website in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you may not use the Services. 

We reserve the right to modify these Terms at any time without prior notice. Continued use of the Services following any changes constitutes acceptance of the revised Terms. 

Agreement to Terms 

By accessing this Website, you enter into a legally binding agreement with Parfums du Ciel (“User Agreement”). Your use of the Website is at your sole risk, including exposure to content that may be objectionable or inappropriate. 

The terms “customer,” “visitor,” “user,” “you,” and “your” refer to any individual accessing or using the Website. 

Eligibility Conditions 

You must be 18 years of age or older to use this Website. The Services may only be used by individuals capable of forming legally binding contracts under applicable federal and state laws. 

Parfums du Ciel is not responsible for false information provided by users, including misrepresentation of age. Any unauthorized use by a minor is solely the responsibility of the user and/or their legal guardian. 

Registration, Accounts, and Passwords 

To access certain Services, you may be required to create an account using a valid email address and password. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity associated with your account. 

You must immediately notify Customer Service at help@parfumsduciel.com if you suspect unauthorized access or misuse of your account. 

We reserve the right to access and disclose account information to comply with legal obligations or lawful government requests. 

Email Communications 

By creating an account or making a purchase, you consent to receive transactional and promotional communications from us. You may opt out of marketing emails at any time by following the unsubscribe instructions provided in the email. 

Transactional emails (order confirmations, shipping notices, etc.) are required and cannot be opted out of. 

Accuracy of Billing and Account Information 

We reserve the right to refuse, limit, or cancel orders at our discretion, including orders that appear fraudulent, abusive, or placed by resellers or distributors. 

You agree to provide accurate, current, and complete billing and account information and to update it as necessary to complete transactions. 

Product Information and Pricing 

We strive to ensure accuracy in product descriptions, pricing, and availability; however, we do not guarantee that all information is error-free. 

Prices are listed in USD and exclude taxes, shipping, and handling unless otherwise stated. We reserve the right to correct errors and cancel orders placed at incorrect prices. 

Product images are for illustrative purposes only and may differ from the actual product. 

Offers and Discounts 

Discount codes must be entered at checkout to apply. Codes cannot be combined unless explicitly stated. We reserve the right to refuse service if multiple discounts are improperly applied. 

Use of Website 

You agree not to use the Website for unlawful purposes or in a manner that interferes with other users or the operation of the Website. 

Prohibited activities include but are not limited to: 

  • Reselling Website content 

  • Sending spam or unsolicited communications 

  • Harassment, abuse, defamatory or obscene conduct 

  • Uploading malicious software or attempting unauthorized system access 

License 

You are granted a limited, non-exclusive, non-transferable license to use Website content for personal, non-commercial purposes only. Any unauthorized reproduction or distribution is prohibited. 

Payment Methods 

We accept payment via: 

  • Credit and Debit Cards 

  • Apple Pay 

  • Google Pay 

  • Shop Pay 

  • PayPal 

  • Other payment methods as displayed at checkout.

Tracking Facility 

Once your order ships, you will receive an email with tracking details. Orders may also be tracked through your account dashboard. 

Website Security 

You agree not to misuse the Website or engage in activities that compromise security. You agree to indemnify Parfums du Ciel against claims arising from your unauthorized or unlawful use of the Website. 

We reserve the right to investigate violations and cooperate with law enforcement.
 

Privacy and Cookies 

Your use of the Website is subject to our Privacy Policy and Cookies Policy, which govern how personal data is collected and used. 

Intellectual Property Rights 

All Website content—including text, images, logos, designs, and software—is the exclusive property of Parfums du Ciel or its licensors and is protected by intellectual property laws. 

Unauthorized use, reproduction, or distribution is strictly prohibited. 

Reviews and Feedback 

By submitting reviews or feedback, you grant Parfums du Ciel a worldwide, royalty-free right to use such content for marketing or operational purposes. We reserve the right to edit or remove content that violates these Terms. 

Disclaimer of Warranties 

The Website and Products are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. 

Limitation of Liability 

To the fullest extent permitted by law, Parfums du Ciel shall not be liable for indirect, incidental, or consequential damages arising from use of the Website or Products. 

Some jurisdictions do not allow certain exclusions; therefore, some limitations may not apply to you. 

Indemnification 

You agree to indemnify and hold harmless Parfums du Ciel from claims arising out of your use of the Website, violation of these Terms, or infringement of third-party rights. 

Governing Law and Jurisdiction 

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to conflict-of-law principles. 

Dispute Resolution & Arbitration 

Disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) unless otherwise required by law. You waive the right to participate in class actions or jury trials. 

Miscellaneous 

  • Severability: Invalid provisions shall not affect remaining terms 

  • Entire Agreement: These Terms constitute the entire agreement 

  • Force Majeure: We are not liable for delays beyond our control 

Termination of Account 

We reserve the right to terminate accounts for violations of these Terms. Obligations incurred prior to termination survive termination. 

Contact Us 

For questions regarding these Terms, please email: 
📧 help@parfumsduciel.com 
(Include “Terms” in the subject line)